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Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order name and your email in the box below to get the status of your shipment.

Order number
Your email

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

Tracking FAQ

When will I get my order?

Once your order has shipped, the estimated delivery time is between 10 and 15 business days. Please check specific delivery and processing time at product checkout.

Can I add or remove products from my order?

Sorry! To ensure your order arrives on time, we generally begin processing an order as soon as it is placed. As a result we are unable to make any changes to your order after it is placed.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below.

Operating Hours

Do not hesitate to contact us if you have questions about the product or your order. We are here to help!

Monday - Saturday: 10:00am to 6:00pm (PST)

Email: contact@jlamp.shop

Copyright © 2024. JLamp

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